So angry/frustrated!

AydenLincoln

I’m on level 3283 and I had a streak going of around 80 levels and a ton of boosters and timed ones too! My app froze and kicked me out forcing me to lose all of it. I have never been so mad at a game that or had a streak this long. I reached out to support and have an account. Does anyone know if they can restore it or amend this issue? I know I’m not the first person for this to happen to. Experiences?

AydenLincoln

Well I got my reply unfortunately they can’t recover it because it isn’t in their system but rather stored on my device. They did however give me boosters.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/2851574#Comment_2851574

H and Welcome to the King Community

Yes and Unfortunately we're not able to handle missing oe refund rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/2851574#Comment_2851574

I'm glad you got some compensation. In my experience that is indeed the best you can hope for. I can well understand how frustrated you must have been. Hopefully you'll get back to the top win streak soon. Good luck with your game!