Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything thatโs not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Since the Last candy crush update, my profile doesn't get loaded in other players game and Im not able to receive any lives because of that.
Moreover, there are no ads as well.
It is causing alot of frustration.
Sign in or register to leave a comment and join the conversation.
Hello @Waheeda @Waheedan๐ค A Warm Welcome to our sweet King Community!
The Candy Studio is bringing in new features, and the "Player Profile Cards" is another feature, so that we can know few details about the players that are in the same level zone as we are!!
Since this is a new feature and still in testing, some players' profiles are not available yet!! Like your profile to your friends - "player's profile coming soon"!!
Unfortunately, when your profile is displayed, other players cannot see the option to "send a life"!! So, in these cases, all you can do is "ask for a life"! Send as many requests as you can in a day! Even though they cannot see your profile, your friends will receive your requests and will be able to send lives to you๐๏ธ๐๏ธ
With regards to Ads --> It is still in testing and was not sent to all the players yet!! Because of that, we won't be able to watch the Ads all the time!! That's all there to it!! We just have to hope that we will be included in the test and receive the Ads again sometime soon๐ค
If you have any further questions or need clarifications, please reply back by typing in the blank box given below to my comment.
Thank you for joining our Community and have a great rest of the day๐ซ๐ซ
And what about my profile not getting loaded in other players game?
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
Please check also about Lives ย Here
