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New Ideas Duplicate
AmberRaeLeo
Posts: 376 
Okay I'm confused. So I checked to see if my idea was a duplicate on the Master List and I didn't realize it was, so it got closed, which is fine. What I don't understand is that the other ideas like mine were also closed for being duplicates of the very first idea which apparently didn't get enough votes so it was closed. One of them had begin to get traction and was going to start to be tagged for others to vote but it got closed because it was a duplicate of the very first one. I understand only having one new idea, I understand closing duplicates like mine, but I don't understand closing a duplicate that essentially wasn't a duplicate if the others were closed. I'm just confused and would love some help with understanding for the future. Thank you to all the moderators and king family π«Ά
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Comments
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Hi and Welcome to the King Community
Thank you for the feedback , For more info on Ideas, I will tag Game Mod @bearwithme
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There is no point in tagging as tagging isn't working. Bumped to keep this on the front page in the hope that Moderators are doing their job.
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Hey Amber π
Can you let me know which idea got closed so I can have a closer look?
Thank you βΊοΈ
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Thanks for bumping this and I will take care of it π
The Moderators are volunteering to help out in the community and they do when they have the chance and I will do my best to keep and eye on it.
We are working hard to get the tagging issue solved soon as soon as possible so you all can help us keep track of things that needs our attention π
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Hello @AmberRaeLeo whilst you wait on an official response I thought I would have a go at answering your question. I hope you don't mind.
I understand only having one new idea, I understand closing duplicates like mine, but I don't understand closing a duplicate that essentially wasn't a duplicate if the others were closed.
Once one idea has been submitted every idea with the same/similar subject that follows is a duplicate. This applies even if the original idea gets closed and archived due to not having enough votes.
To put it another way if when someone is submitting an idea they find a closed idea on the same subject then they should not submit their idea as it is a duplicate.
Once thing to notice though an idea that is marked as 'read only' isn't necessarily dead. If you look at the idea I said was a duplicate of yours you will notice that even though it is marked as read only it is still marked as 'active'. This means people can still vote on it. Read only just means you can't add a comment.
Personally speaking Amber I think the ideas area needs an overhaul as it doesn't seem to be actively managed at the moment. Instead of closing every duplicate idea I wish that every idea on the same subject was rolled into one collection thread. This approach would inform King of how popular an idea actually is.
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Okay yes that does answer my question. Thank you and so sorry for the late response to your answer! I have been incredibly busy π©..I usually at least check in once a week but I just have not had the time, so my apologies. But you did a great job explaining it, and yes it is very confusing the way it is right now but I'm just a player soπ€·πΌββοΈ I was just trying to get more involved in other aspects of the King Community and ran across this. So thanks again for helping answer my question and thank you to everyone for investigating and trying to help me understand. Everyone is awesome as always! Have a great day and keep crushing it!!
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Hello @AmberRaeLeo no need to apologise we all have real lives to distract us from Candy Crush. I am glad you found my explanation useful, but please be mindful that as I am just a normal member of this community I have no idea if I am right. I was hoping you would receive an official answer to be honest.
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Oh I know you are π but you seem to be on here a lot helping out so you're definitely not just a player like meπ...and I really do appreciate your input and what you said does answer what I was asking so that's good enough for me π€£
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