Why am I not receiving my rewards?

Monie719

I won my chocolate bar reward of spaceship and didn't receive it but received the previous 2 rewards. This has been happening for awhile now but I can't figure out why. I've uninstalled and restarted a bunch of times and that's not helpful.

kiara_wael

Hi and Welcome to the King Community

I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

Please check this Info also

https://community.king.com/en/candy-crush-saga/discussion/398357/chocolate-box-rewards-not-getting-added-to-your-game-reported

kiara_wael

Hi and Welcome to the King Community

I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

Please check this Info also

https://community.king.com/en/candy-crush-saga/discussion/398357/chocolate-box-rewards-not-getting-added-to-your-game-reported