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have reset apple id password can you help i am nearly at 6000
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Hello again @yeson🙋♀️
Can you try this --> Log out of Candy Crush Saga -- Disconnect from Wi-Fi and connect to your mobile data -- then log into the game again -- try the Candy Store again and see if it works.
Please let me know how it goes!!
And, with regards to Jelly Saga, you will have to post a separate question in the Jelly Community!
Since it is a different game, issues & solutions will be different😉 Here is the link for our Candy Crush Jelly Saga Support area --> https://community.king.com/en/candy-crush-jelly-saga/categories/support-ccjs
Talk to you soon & have a great rest of the day🍫🍫
Also cannot connect Candy Crush Jelly but not problem with Candy Crush Saga
Hello @yeson🤗 Hearty Welcome to our sweet King Community!
Thank you for informing us that you are using iPhone to play your game!
Are you having issue with only the Candy Store or with any other features also? Can you please confirm?
To reply back, simply type in the blank box given below to my comment🍫🍫
