Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hey there, that sounds frustrating 😣
Sometimes, progress syncing issues can occur due to connectivity problems or other technical glitches. Have you tried logging out and back in to your account to see if that triggers a sync?
Additionally, ensure your game app is updated to the latest version. If the levels' completion still isn't recorded, please contact our support team with the specific details of the levels you've passed.
They'll do their best to help recover your progress 😉