Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Glitching Level
likwydsylvr
Posts: 1
Level 1
in Support
14720 keeps glitching. The striped candy dispensers at the bottom dispense unlimited candies and make it impossible to move.
0
Answers
-
Hello @likwydsylvr🤗 Welcome to our Candy Crush King Community!
It sounds like you are stuck in loop!!
To get out of the loop, all you can do is quit the level -- close the game -- restart your device -- open the game and try the level again! Unfortunately, you will lose your win streak and the boosters that comes with it.
Please try the steps and let me know if it helped or you are still experiencing glitch with the level.
If you are still having the issue with the level, I will have to give a heads-up about it to our Candy Community In-charge to be reported to the game Studio.
To reply back, you can type in the blank box given below to my comment🍫🍫
0 -
This is a definite issue, it just happened to me, I lost my winning streak and am now Stuck!
Please report this issue to the game Studio.
Thank you!!!
1 -
Hi Donna @donnnakay🤗 Welcome back to our sweet King Community!
Thank you for reporting the issue. I will definitely send it to our Candy Community In-charge.
Can you please provide a screenshot and point where the glitch is occurring? It will be helpful for us to show it to the Studio. If you are a techie (unlike me😅), it would be a great help if you can record it and post it here.
Will be waiting to hear from you🍫🍫
0 -
Attached is a zip file with video where the glitch is visible
0 -
I’m also having this glitch. Happens on both the iPad and the phone. I’m unable to progress until this is fixed. It’s now November 26th so hopefully it will be corrected soon
0 -
Hello @perkinscp🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are experiencing glitch with level # 14720.
Did you try quitting from the level -- closing the App -- turning off your device and turn it back after few minutes -- reopen the App and try the level again?⬅️ Standard troubleshooting steps all players are asked to try first!
Can you please check and let me know?
Thank you🍫🍫
0 -
Thank you PummyRaj that did work, should have tried that first. When it happened on two devices I assumed that wouldn’t help.☺️
1 -
Hello dear @perkinscp🤗 Good Morning!
I am very glad to know that it worked and you have finished the level!
Back to more crushing🍫🍫🤩
0 -
14720 keeps glitching. The striped candy dispensers at the bottom dispense unlimited candies and make it impossible to move. I have exited the level, closed the app and restarted the device but it still happens.
0
