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14720 keeps glitching. The striped candy dispensers at the bottom dispense unlimited candies and make it impossible to move.
Hello @jatbarry🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that the troubleshooting steps did not work for you to fix & get back to the level!!
Which device are you using?
14720 keeps glitching. The striped candy dispensers at the bottom dispense unlimited candies and make it impossible to move. I have exited the level, closed the app and restarted the device but it still happens.
Hello dear @perkinscp🤗 Good Morning!
I am very glad to know that it worked and you have finished the level!
Back to more crushing🍫🍫🤩
Thank you PummyRaj that did work, should have tried that first. When it happened on two devices I assumed that wouldn’t help.☺️
Hello @perkinscp🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are experiencing glitch with level # 14720.
Did you try quitting from the level -- closing the App -- turning off your device and turn it back after few minutes -- reopen the App and try the level again?⬅️ Standard troubleshooting steps all players are asked to try first!
Can you please check and let me know?
Thank you🍫🍫
I’m also having this glitch. Happens on both the iPad and the phone. I’m unable to progress until this is fixed. It’s now November 26th so hopefully it will be corrected soon
Attached is a zip file with video where the glitch is visible
Hi Donna @donnnakay🤗 Welcome back to our sweet King Community!
Thank you for reporting the issue. I will definitely send it to our Candy Community In-charge.
Can you please provide a screenshot and point where the glitch is occurring? It will be helpful for us to show it to the Studio. If you are a techie (unlike me😅), it would be a great help if you can record it and post it here.
Will be waiting to hear from you🍫🍫
This is a definite issue, it just happened to me, I lost my winning streak and am now Stuck!
Please report this issue to the game Studio.
Thank you!!!
Hello @likwydsylvr🤗 Welcome to our Candy Crush King Community!
It sounds like you are stuck in loop!!
To get out of the loop, all you can do is quit the level -- close the game -- restart your device -- open the game and try the level again! Unfortunately, you will lose your win streak and the boosters that comes with it.
Please try the steps and let me know if it helped or you are still experiencing glitch with the level.
If you are still having the issue with the level, I will have to give a heads-up about it to our Candy Community In-charge to be reported to the game Studio.
To reply back, you can type in the blank box given below to my comment🍫🍫
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
This is happening a lot. Anyone else?
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
I am not receiving my rewards
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
