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Received partial in app purchase
LoriScott99
Posts: 11
Level 2
in Support
I only use Facebook to play on my iPhone and today, made a $39.99 purchase and only received the gold bars, none of the timed boosters were received. Have logged out, shut down phone, logged back in and still nothing. This is the 2nd time this has happened and not acceptable.
Screenshot showing receipt of gold bars and no boosters. What is the issue and how can it be rectified?
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Best Answer
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Awesome!! Thanks for letting me know, Lori @LoriScott99😍
Enjoy the boosters and have fun🍫🍫
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Answers
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Hello @LoriScott99 please read the article below for information on how to dispute your incorrect purchase with Facebook.
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Hello Lori @LoriScott99🤗 Hearty Welcome to our sweet King Community!
I see that there is a button that said "Report a Problem" under the options! Did you try to click on that?
If so, what happened?
If you didn't, you can directly contact the Apple Support team as the purchases made on iOS devices are dealt through Apple.
If you have more questions, please reply back by typing in the blank box given below🍫🍫
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King support was spectacular and lightning fast correcting the issue. They were able to give me the missing boosters.
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Awesome!! Thanks for letting me know, Lori @LoriScott99😍
Enjoy the boosters and have fun🍫🍫
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