Free videos not appears

Rola1978

Hi, iam enjoying playing candy but i’ve notes that when i didn't pass some game ; a free videos to watch is not offered to me to get an extra move ???

and i have a suggestion , why you don not offer a gold every day when i enter the game as a welcome gift like other games ?

thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/427138/free-videos-not-appears

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

Tadiwa2

Yeah i also thought of that too

But sometimes it might be poor network connection or it may be their fault for not loading the video.