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Last night I played one stage - 15 games - and I didn't win the 45 gold bars. The Can dy Cup in which I am in the Final also does not appear and the cups I won in the 15 stages were not counted. How is that???
Hi and Welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
Hello @Ederli🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue in your game! You will have to contact the King Player Support team for your missing reward.
Please follow these steps --> Click on the Pink Cogwheel you see in the top right corner of the game map screen -- click on ? icon -- Scroll down to "Events" -- choose "Episode Race" and scroll down all the way till you see "Contact Us" button -- click on it and send your complaint.
If you need further assistance, please reply back by typing in the blank box given below🍫🍫
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
This is happening a lot. Anyone else?
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
I am not receiving my rewards
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
