They didn't give me the gold bars and the Candy Cup didn't appear for me to play. I'm in the Final

Ederli

Last night I played one stage - 15 games -
 and I didn't win the 45 gold bars. The Can
dy Cup in which I am in the Final also does
 not appear and the cups I won in the 15
 stages were not counted. How is that???

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/427457/they-didnt-give-me-the-gold-bars-and-the-candy-cup-didnt-appear-for-me-to-play-im-in-the-final

Hello @Ederli🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear about the issue in your game! You will have to contact the King Player Support team for your missing reward.

Please follow these steps --> Click on the Pink Cogwheel you see in the top right corner of the game map screen -- click on ? icon -- Scroll down to "Events" -- choose "Episode Race" and scroll down all the way till you see "Contact Us" button -- click on it and send your complaint.

If you need further assistance, please reply back by typing in the blank box given below🍫🍫

kiara_wael

Hi and Welcome to the King Community

I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.