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I loaded Candy Crush on a new device. My progress and gold bars are still there but all of my booster items are missing. Is there a way to get them back?
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Hi and Welcome to the King Community
Thank you for the feedback. The Gold Bars do sync across all platforms in all games, but the Boosters do not sync between devices. Please Try email to our Player Support Team here and tell your Game ID there.
Hello @Nardusp 🤗 Hearty Welcome to our sweet King Community!
It is not a glitch but, that is how King Saga games work!! Both level progress and the Gold bars are saved to the game servers. Hence, whichever device you open the game, you will those 2 intact.
Whereas boosters and lives are stored to the local memory of the device, which is not possible to transfer to another device. If you have any “purchased” boosters, you can contact the King Player Support team and ask for reimbursement.
If you need further assistance, please reply back by typing in the blank box given below 🍫🍫
Note: If you still have your old device, please do not delete the game! All your boosters are still available there. So, use them all to play some new levels, before you delete the App from it.
