Why can’t I play the holiday event?

mbueno422

the new holiday event is not available for me to play, the only thing offered is the holiday hats. My game is up to date and I check all the time if an update is available. Does anyone else not have this event? Will this event ever be available for me?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/428276/why-can-t-i-play-the-holiday-event

Hello @mbueno422🤗 Welcome to our King Community!

I am sorry to hear that you did not receive the Holiday event!! If the game is updated to latest version and you are active in the game, I am afraid to say that you might not have been included in the event this time😕

And, unfortunately, there is nothing else you can do!! Please see our Candy Community In-charge message --> HERE (click on Green letters).

Thank you for joining our Community and have a great rest of the day🍫🍫