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I can’t do anything with my candy box. It is frozen and I need to restart my game whenever it comes up. I have updated my app. Any suggestions?
Thank you for replying back @PinotGirl57
Which device are you using?
I know you said in your opening post that you have updated the App. But, can you check and tell me which version of the App you have right now?
Thanks🍫🍫
I tried doing all those things that but the issue is the same
Hello @PinotGirl57🤗 Welcome back to our Candy Crush Saga Community!
There was an issue with the Chocolate Box feature, but it should have been fixed now.
Please try this --> Log out of the game -- close the App -- clear Cache (not Data) -- turn off the device -- wait for few minutes -- restart the device and open the game and log back in.
That should clear the glitch and constant pop-up!
If you need further assistance, please reply back by typing in the blank box given below🍫🍫
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I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
where’s my 30 gold bars after passing to level 6200 I fill cheated
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
