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I passed first the championship race but I did not receive the golden bars

Erblina
Erblina Posts: 3

Level 1

I passed level 11130 first in my championship race and i expected my 40 golden bars. I dod not receive them. How can i solve this to get my 40 golden bars?

Answers

  • kiara_wael
    kiara_wael Posts: 157,173

    Hi and Welcome to the King Community

    I'm sorry to hear about this ,This issues is being investigated and Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

  • PummyRaj
    PummyRaj Posts: 44,201

    Hello @Erblina🤗 Hearty Welcome to our sweet King Community!

    There was an issue just popped in the game with the Episode Race! The game studio is aware about the issue and being worked on.


    But, please contact the King Player Support team to collect your Gold Bars following below steps...

    1) If you are playing on computer Facebook browser, please use this link to send you complaint by filling the form --> https://soporto.king.com/contact

    2) If you are on a mobile device or the App version on Windows10/11, follow these steps --> click on the Pink Cogwheel on game map screen -- click on icon -- scroll down to Events -- Select "Episode Race" -- scroll down all the way and click on "Contact Us" -- fill up the form and submit your complaint.

    If you need further assistance, you can reply back by typing in the blank box given below🍫🍫

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