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I started a race with having to pass 21 levels for a share price of 1500 gold bars. When I passed it all it was only a share of 500 gold bars. This happened to me before so I took a screen shot before I started playing.
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Hi there and sorry this happened to you. We have seen reports of this with double Candy Royale as well. King change the double/triple back to normal (500gold) at 9am (UK time) on Monday mornings I think. So everyone who hasn't finished their levels by then gets downgraded to the 500 event. I'm not sure if it makes any difference to the payout in practice, as this event is pre determined and fixed.
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I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
