Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Bug - Candy Royale

RobynRobynRobyn

This was the Christmas Candy Royale, win 15 Levels get a share of 1500 gold bars. First up had to win 21 levels! Got down to being the last player standing at which point screen said prize was 250 gold bars. Then says 0 out of 100 standing. Then having completed 21 levels and being the only player standing got 500 gold bars, not 1500. See combined screengrabs. Game played on iphone.

Accepted answers

Hi and Welcome to the King Community

Thank you for reporting , Ill pass this feedback to the game team and Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

All comments

https://community.king.com/en/candy-crush-saga/discussion/comment/2914074#Comment_2914074

You should have noticed, surely, that if you were the last person standing in the 21 level triple event, the "your share as of now" screen should have read 1500 gold all the way. Whichever level you were at, your "share" if you are the last person standing will be the total payout at the end! .

RobynRobynRobyn

https://community.king.com/en/candy-crush-saga/discussion/comment/2913867#Comment_2913867

Hi christine,

If I think that the payout will be good then I spend my gold bars to reach the target - Every level is possible in one go if you use enough boosters. I had 21 levels to complete, so had to use a lot of gold. In this example it seemed clear I would get the pot as I was the last player, so it was worth paying to play on and hit the 21 levels. To do that and then find that you are underpaid is disappointing.

RobynRobynRobyn

https://community.king.com/en/candy-crush-saga/discussion/comment/2913768#Comment_2913768

Thanks Kiara_wael I've posted the issue on

https://community.king.com/en/candy-crush-saga/discussion/430895/bug-candy-royale

Are you seriously complaining about having won "only" 500 gold bars??? Did you manage to get the gold by pressing the claim button? I have played triple Candy Royale and only received a share of 60 gold. The payout of this event is fixed by King. They deliberately choose previously recorded players' progress for you to pit against to decide how much gold you will win (if you win), so King control the amount and I never get more than 20-30 per 7 level event. You are right that it can't have gone from 250 gold to 500 with the same number of players remaining (being only you), and also that in theory with the 21 levels it ought to be 1500, but it's obviously glitched for you and if you got this amount of gold at all you are very (!) lucky. Enjoy your winnings.

Hi and Welcome to the King Community

Thank you for reporting , Ill pass this feedback to the game team and Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Hi and Welcome to the King Community

Thank you for reporting , Ill pass this feedback to the game team and Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

All comments

Hi and Welcome to the King Community

Thank you for reporting , Ill pass this feedback to the game team and Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

https://community.king.com/en/candy-crush-saga/discussion/430895/bug-candy-royale

Are you seriously complaining about having won "only" 500 gold bars??? Did you manage to get the gold by pressing the claim button? I have played triple Candy Royale and only received a share of 60 gold. The payout of this event is fixed by King. They deliberately choose previously recorded players' progress for you to pit against to decide how much gold you will win (if you win), so King control the amount and I never get more than 20-30 per 7 level event. You are right that it can't have gone from 250 gold to 500 with the same number of players remaining (being only you), and also that in theory with the 21 levels it ought to be 1500, but it's obviously glitched for you and if you got this amount of gold at all you are very (!) lucky. Enjoy your winnings.

RobynRobynRobyn

https://community.king.com/en/candy-crush-saga/discussion/comment/2913768#Comment_2913768

Thanks Kiara_wael I've posted the issue on

RobynRobynRobyn

https://community.king.com/en/candy-crush-saga/discussion/comment/2913867#Comment_2913867

Hi christine,

If I think that the payout will be good then I spend my gold bars to reach the target - Every level is possible in one go if you use enough boosters. I had 21 levels to complete, so had to use a lot of gold. In this example it seemed clear I would get the pot as I was the last player, so it was worth paying to play on and hit the 21 levels. To do that and then find that you are underpaid is disappointing.

https://community.king.com/en/candy-crush-saga/discussion/comment/2914074#Comment_2914074

You should have noticed, surely, that if you were the last person standing in the 21 level triple event, the "your share as of now" screen should have read 1500 gold all the way. Whichever level you were at, your "share" if you are the last person standing will be the total payout at the end! .

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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