14677 impossible

drewyoung

Has anyone passed this level without support?...King have really dropped the ball on this one....no way of passing without assistance....really about to delete it....

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting , Could you please take a screenshot level 14677 ?

Kristine1990

I’m having the same issue on iPhone, wasted 26 gold bars buying more moves only to realise I was never going to be able to pass it anyway…

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/430941/14677-impossible

Apparently there is a faulty version of this level. There should be three layers of ice but apparently a lot of players only have two layers, which is not enough to pass the level. Please do not play the level or waste any boosters on it until it has been fixed. It is impossible to pass, so King will have to fix it very quickly. I would suggest you contact player support from within the app, (settings and then the ? icon, scroll through the options until "contact us" appears at the bottom). They once assisted me to pass a level with a similar problem.

mrsbea

https://community.king.com/en/candy-crush-saga/discussion/comment/2914222#Comment_2914222

How long did it take them to assist you?

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/2914501#Comment_2914501

Seconds. The moment I logged back into my game the level had been changed to an easier version. They know who you are if you email them from within the app.