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level 14677 - FIXED
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I think you should get a refund given the circumstances! Write to player support from within the app and explain to them what you have written here. They have details of your payment history as it's linked to your player ID and they also know by now that this level is faulty and cannot be passed. They really must refund the money!
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Hello @KasperM🤗 Hearty Welcome to our sweet King Community!
We have reported about the issue and it was resolved yesterday (29th)!
Try below steps⬇️
- If you are playing on a mobile device or App version on Windows 10/11 --> check for App updates and if any available, install them;
- If that did not work --> log out of the game -- force close the App -- clear Cache -- turn off your device & turn it back on after 5 minutes;
- If you are on a computer - Facebook browser --> close game & log out of Facebook -- shutdown your computer and turn it back after 5 minutes.
Please post back and let me know if you need further assistance. You can type in the blank box given below.
Thank you for joining our Community & Happy Holidays🎉
