Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything thatās not Candy-related with other Candy players!.
Hi there!
I believe there is a bug on level 14677. It is impossible to pass this thing
Hi and Welcome to the King Community
Level 14677 has been reported to the game team . Thank you
Hello @clickhlš¤ Hearty Welcome to our sweet King Community!
Including yours, we have about 7 or 8 complaints about this level just today!! I have suggested all of them to send a complaint to King Player Support, and I would advice the same to you too!
You will be receiving an automated email as initial response which is an acknowledgement. You will have to wait up to 72 hours for an agent to contact you.
Please be aware that the level might not change until the game team comes back! But, the Player Support team can take your complaint and report to the Studio when they are back after the Holidays!
Please let me know f you have any further questionsš«š«
Thank you & Happy Holidaysš
Is your level 14677 like this?
Great thanks for the tips, it's all fine now.
Hello @KasperMš¤ Hearty Welcome to our sweet King Community!
We have reported about the issue and it was resolved yesterday (29th)!
Please post back and let me know if you need further assistance. You can type in the blank box given below.
Thank you for joining our Community & Happy Holidaysš
Great @venaman š¤©
Back to crushing those candies!
Happy Holidays šš
They have fixed it!! šš
I think you should get a refund given the circumstances! Write to player support from within the app and explain to them what you have written here. They have details of your payment history as it's linked to your player ID and they also know by now that this level is faulty and cannot be passed. They really must refund the money!
They have fixed it now ššš
Hi is anyone getting a glitch in level 14677? There's not enough frosted squares to break than what is required. 55 required only 45 in the board.
It has been resolved. Thank you.
sent a bug report
Hello @mrsbeaš¤ Hearty Welcome to our sweet King Community!
We have received multiple complaints about this issue! Please send a complaint to King Player Support, so that the game team can take a look at it when they came back after New Year's!
Please send your complaint by following these stepsā¬ļø
As I mentioned above, please be aware that the level might not change until the game team comes back! But, the Player Support team can take your complaint and report to the Studio.
If you have any questions, you can post back by typing in the blank box given belowš«š«
Hello @porfy78š¤ Hearty Welcome to our sweet King Community!
Thank you for the tipš
Did you not experience any issue on your PC? Was the level easy to pass?
just play the level on PC , I ve already passed it , then continue on phone
Hello @daxmaddenš¤ Hearty Welcome to our sweet King Community!
Hello @jaxdogš¤ Hearty Welcome to our sweet King Community!
We have received multiple complaints about this issue. I have suggested them to send a complaint to King Player Support, so that they can record those complaints and report to the game Studio.
I would advice the same to you too! Please send your complaint by following these stepsā¬ļø
Please be aware that the level might not change until the game team comes back! But, the Player Support team can take your complaint and report to the Studio.
Hello @SueDM , @annie757 and @lwh02š¤ Hearty Welcome to our sweet King Community!
Please send your complaint to King Player Support by using the steps I wrote HERE (click on the Green letters).
Same here
Level 14677 has been reported , Thank you
I'm having the same issue. it was working fine yesterday. I bought a 3.99 booster pack and the Saturday Sale bundle for 9.99, and it's wasted money because I'm stuck on an impossible level š”
New here? Sign in or create an account to join the fun.
There seems to be an issue with level 14677.
The board does not have enough crystal candies.
Mvh Beate
Same problem here š
Level 14677 is impossible
I canāt seem to unlock the box. There are no more frozen blocks on the screen. I have used my extra lives and it was a waste. As you can see in my picture below there is nothing else I can do to unlock the remaining challenges. This is very frustrating!!!
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
whereās my 30 gold bars after passing to level 6200 I fill cheated
This is happening a lot. Anyone else?
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porĆ©m o jogo fechou de forma repentina, ganhei um brinde por isso, porĆ©m perdi o Super Brigadeiro. Gostariaā¦
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦