Need Help

Question

After purchasing extra gold bars to finish and get to the next level, I no longer get ads for extra boosters.  I have been stuck on one level for 10 days and assuming if I cannot get back the ads/booster option I might as well close it down.  Any suggestions?

christinewupp · Answer

https://community.king.com/en/candy-crush-saga/discussion/432452/need-help

Sadly any player that spends money on the game loses the ads for boosters/extra moves facility. We have been warning players of this for a long time in this community, but unfortunately most don't come here until it's too late.

My best suggestion would be to remove the app and find a better game. (Bear in mind though that I'm a fellow player, not from King)

kiara_wael · Answer

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

For more Info Here