Episode Race

SabrinaM

I just finished playing episodes from level 9771 to 9785, but the Episode Race event didn't appear, and I didn't receive the 35 gold bars I was supposed to win for my long-held win streak of 187. I don't want to lose these rewards. Is there a chance I can get my gold bars credited?

Thank you.

kiara_wael

Hi and Welcome to the King Community

I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/432605/episode-race

Hello dear Sabrina🤗

Please contact the King Player Support team to receive the Gold Bars!

If you are using a mobile device, you can send your complaint directly from your game --> Click on the Pink Cogwheel -- Click on ? icon -- Go down to "Events" -- Select "Episode Race" -- Scroll down all the way and click on "Contact Us" -- fill the form and send your complaint.

If you are playing on a computer - Facebook Browser, please go to this link to send your complaint --> https://soporto.king.com/contact

Please let me know if you have any questions🍫🍫

SabrinaM

https://community.king.com/en/candy-crush-saga/discussion/comment/2931365#Comment_2931365

Thank you very much @PummyRaj 👋🌺☺️