Nike ad keeps kicking me out of the game and I lose progression.

BudGreen · January 18

Every time the Nike ad shows, the x at the end takes you to the shop not to close it. And when you try to go back to the game, the game starts new again so I've lost all my bonuses, I've lost progression and I want to stop playing this game.

I've also not gotten my 45 hold after competing a round 7 times now. In on a 92 levels in a row win streak and not getting the gold is very irritating considering once you're past level 9000, you need gold and bonuses to get you through levels.

First and foremost, deal with that Nike ad.

Irritating as heck

kiara_wael · January 18

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

Contact us

https://soporto.king.com/contact

Alienscar · January 18

Hello @BudGreen it is not just the Nike advert it is every advert that does this. There have been complaints about Temu, Unity and I have had issues with Bupa adverts. The fact is that adverts have been causing the game to crash since 2019 and King either can't or don't want to fix the issue.

Here is an example similar to yours

https://community.king.com/en/candy-crush-saga/discussion/432809/not-receiving-rewards-for-ads