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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
It seems that the connection in French is not working even on King site, French doesn't work. I am able to connect to the App Store, the problem is not on my side
I can see that I'm not alone having this problem with gold bars and connection..... Hope this will be fixed soon. Please get back to me if more info are needed
Thanks for coming back,
Just above the screenshot, I wrote:
WANT TO CONNECT TO MY ACCOUNT WITHÂ EMAIL IN ORDER TO KEEP MY PROGRES and just above the 2nd screen I wrote:
UNABLE TO CONNECT TO MY ACCOUNT
Above each picture I wrote an explanation
I have one question @Soleilyne Have you ever saved this game before? If you have, then you must choose the option right at the bottom of the login page. "already have a King Account? Log in with email". On your screenshot I can see you tried the option at the top "Pas de compte King? inscrivez vous" . This will only work if you have never saved the game using this email before.
Thank you! I have reported about the issue to our Community In-charge!
If any further details are needed, we will get back to you🍫🍫
I do not play through Facebook. I have downloded the app many years ago and do not remember , here is what it says on my app list
Hope this will be fixed quickly
Hello again @Soleilyne🙋‍♀️
Thank you for replying back and informing that you are playing on Windows 10/11! One more detail, just in case it's needed... are you logged into the game through Facebook or Kingdom account?
In the meantime, I will report this issue to our Community In-charge and see what they say!
Thank you for your patience & understanding🙏
Thanks for your reply
I know that the link I have mentionned in French, is for the "Help Center" of the Community! but I want you to notice that it is not working, so I cannot search for my problem in my own language.maybe this has a link with my problem since I play in French. Anyway,, I made some screenshots on a document attached. I find very strange that this problem occured the day an update was made on Candy Crush Saga. Please do not forget that I play Candy Crush Saga on my PC with Windows 10
Hope to hear from you soon
Hello @Soleilyne🤗 A Warm Welcome to our sweet King Community!
Are you experiencing any issue in your game OR just in this Community?
The link you have provided in French, is for the "Help Center" of the Community! The Kingsters made it possible to check those articles in your own language(s)!
The other link you have provided is for this Community, to ask a question. This part of the Community is only available in English!
And with regards to the "error message", can you please explain a bit more about it? Can you show me a screenshot of it?
When are you getting that error message?
If you can provide as many details as possible, I will be able to report to our Community In-charge, so that they can look into it.
Hope to talk to you soon & have a great rest of the day🍫🍫
Sorry, my question is not finished -- When in French I have a message saying Something has gone wrong.
We've run into a problem and are unable to handle this request right now.
Please check back in a little while. Please kindly verify this Thanks
Are you able to verify if the internet connection in FRENCH is working.on your side We are able to see our profile Since the last update it doesn't work.
with this link https://community.king.com/en/candy-crush-saga/post/question/support I can see my profile BUT with https://community.king.com/en/fr-candy-crush-saga
This is the website link in French : https://community.king.com/en/fr-candy-crush-saga you can see the difference , In English instead of
you see
Something has gone wrong.
Please check back in a little while.
This is not working for 2 days.
I am sorry to hear that you are having connection issues in your game!
Are you playing the game on a Browser -- Chrome, Edge, etc., OR the App version, that's downloaded through Microsoft Store?
I am sorry to say that I am confused with your question!! What do you mean by "French" is not working?
What do you mean by "King" site? Can you provide the website link for me?
To reply back, you can type in the blank box given below🍫🍫
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
For more Info Here
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Can't I use my Yahoo email to receive verification email for Candy Crush? The link has expired and it says I should request a new verification email via my King account in the game. (Candy Crush) I have tried to but have not received a new verification email to my Yahoo email.
I had logged in my account in new device the old levels are not visible.My level is 846 but in new device its showing level 11 I need to solve this problem, give me solution.
कॉल नाइट कॉल नाइट ए
Still waiting for candy royal competition. This is day 5 whitout getting it. Can you developers do something about this. Im only at level 1300 ish and my old account i got it daily now I get it once a week. And it make it hard to advance whit no goldbars. So please do something to fix it.
How can I be in a group with someone who has only played just over 300 games and compete when I am over 11k in levels? How can their style be similar to mine? This is just a money making racquet otherwise we’d compete against people on similar levels. Someone must explain this and with LOGIC!!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
