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How do I sync my iPhone progress to my iPad?
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is there a fix for synching issues?
my game is now saving progress. I move forward to new levels but every time i stop playing
upon returning to the game is starts me back to the beginning. For weeks I keep playing the same level, even when I progress up several levels.
As mentioned, some players are having issues synching their devices however it might not be the case for you unless you have tried the following steps:
Do you already connect your game to a King account or to Facebook? If so, just install the game on your new device and log into your account-that's it! All your game progress and Gold Bars will appear on your new device automatically.
"I've never connected my game to any account nor to Facebook"
In that case, you need to make sure you go through a few simple steps first before moving to your new device:
1.- Enter your game on your old device.
2.- Back up your progress and connect to Facebook or to a King account. This is how you do this:
Option A.- Create a King account:
Option B.- Connect the game to your Facebook account:
3.- Install the game on your new device.
4.- Open the game on your new device, and choose the 'Already have a King account/login with email' using the email address and password you just saved (if you chose Option A), or click on the blue Facebook Connect button (for Option B)
Now you're good to go! All your game progress and Gold Bars should be transferred to your brand-new device!
Connecting to Facebook or Kingdom allows you to synchronize your progress with our game servers. Therefore, your progress and Gold Bars will be easily transferred in between all your devices.
If, for some reason, the progress and Gold Bars do not transfer, select Contact Us at the bottom of this page, and we will help you get them back.
Boosters, Extra Lives, and Extra Moves are not saved on our servers; they are saved locally on the device in which you received them. This means that, unlike Gold Bars and your level progress, they won't transfer across to your new device.
The good news is that if you still have access to the old device, everything will still be there! Why not head on back over and use up those Boosters to power through some levels before switching to your new device?
We never recommend storing too many free Boosters on your device; not only is there a chance they may be lost, but they can also affect the gameplay.
We offer a variety of ways to get free Boosters every day, so there is no need to stockpile them. Use them to get past those tricky levels!
Hello @5grammy 🤗 A Warm Welcome to our sweet King Community!
Some players are experiencing this glitch in their game and I am sorry to know that you are one of those players that is affected by this glitch!!
This issue was reported to the Candy Crush game Studio team in early December. They are working on it and trying to bring in a fix. But, it is taking longer than expected!! Please see others’ complaints here —> https://community.king.com/en/candy-crush-saga/discussion/431964/%EF%B8%8F-game-not-syncing-issue-on-different-devices-under-investigation-%EF%B8%8F#latest
Until the issue is fixed, players are advised to play on the device where the game is ahead in the levels.
Once the glitch is fixed, we will give you an update👍
If you have any further questions, please reply back by typing in the blank box given below🍫🍫
Hi and Welcome to the King Community
Try with the following on both devices:
-Make sure the app is up to date
-Log out from your King or Facebook account in the game
-Force close the game app
-Restart the device
-Open the game and log in back to your Facebook or King account
