Game won't connect to store

_Clare

For the last few days my game will not connect to the store, I just get a spinny thing, this also happens after failing a level so I get no extra moves or videos. I've force stopped it and cleared the cache but it didn't help... any ideas?

kiara_wael

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

For more Info Here

If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!