Why do we not get a great prize for reaching a milestone?

Question

I am  pissed off frankly and I am likely to say goodbye to Candy Crush… On all your platforms for Candy Crush.  I just reached 4000 games. At 1000, 2000, 3000 and now 4000 I don’t get nothing from Zynga!    After all the money I spend…or waste on this game is coming to an end. I am sick of paying for extras to try and win…for what?? Your game blows up all my purchases for chocolate  bombs or whatever else I buy. I pay for these things that you take away before I can even use them.  That is stealing from me in my book.  It’s going to stop.  I have had enough!

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/436837/why-do-we-not-get-a-great-prize-for-reaching-a-milestone

Hello @karenloh🤗 A Warm Welcome to our sweet King Community!

I am sorry to hear that you did not receive the special rewards after reaching the Milestones!

In the past week, we have received couple more complaints about this issue and I have escalated this issue to our Candy Community In-charge.  But, we haven't heard anything from the game team yet!!

If you would like to, please contact the King Player Support team to send a complaint!  I do not know if they will be able to send you any gifts or not!  But, you can definitely try👍️ Let me know if you need help with it.

Candy Crush Saga is one of the games developed by King!  I am not sure why you mentioned "Zynga" though!

To reply back, you can type in the blank box given below🍫🍫

kiara_wael · Answer

Hi and Welcome to the King Community

I'm sorry to hear about this ,Thank you for the feedback. Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.