Christie Monroe

christielynn

I have been playing for years. As I played this morning, when I accepted the e royal challenge, for about 5 wins in a row my prize amount stayed at 39 coins!!!! Shouldn’t the amount go up with every level I beat consecutively!!!!! I spent actual money to continue on!!!!!

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/436881/christie-monroe

Hi @christielynn This happens to me every time. I am used to it and when investing gold, boosters and if you like real money, into Candy Royale you need to be aware that the final payout you will receive (if you succeed) is determined right at the beginning, when the players are shuffled at the first level, and apart from your stated "share" there is no guarantee by how much this will increase or if it will increase at all. The fact is you are not playing against real players but against recordings of players carefully chosen by King to give you a certain amount of gold bars if you manage to pass all the levels without failing. King often choose competitiors for Candy Royale to include players who passed all those levels on their first try. So the prize share often seems to stall. It's a good event all the same and I like it, but it's completely fixed. I quite often see my prize fund share stall at the hardest levels, which "miraculously" all those other players still in the race must have also passed. The event is one big illusion.

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting .I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.