Why didnt i received my coins for winning the race? I had a streak and haven’t received my bonus

Question

Please supply my 40 gold coins for winning the race.thank you

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/438044/why-didnt-i-received-my-coins-for-winning-the-race-i-had-a-streak-and-haven-t-received-my-bonus

Hello again Claire,

Can you please explain which "streak Bonus" are you talking about?

Thanks!

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/438044/why-didnt-i-received-my-coins-for-winning-the-race-i-had-a-streak-and-haven-t-received-my-bonus

Hello @claire9502🤗 A Warm Welcome to our sweet King Community!

I am sorry to hear that you did not receive your reward from the Episode Race!  There might have been a connection error or an issue in the server!  But, don't worry!!

For any and all missing rewards, you will have to contact the King Player Support team and send a complaint.  So that, they can take care of it.

** If you are playing on a computer - Facebook browser, please use this link to send your complaint -->  https://soporto.king.com/contact;

** If you are using a mobile device OR the App version on Windows 10/11, you can send your complaint directly from your game⬇️

* Click on the Pink cogwheel located in the top right corner of the game map screen;
* Click on the ? icon in the Settings screen;
* Scroll down to "Events" option and click on it;
* Select "Episode Race" and click on it;
* Scroll down all the way till you see "Contact Us" & click on it;
* Fill out the form and Submit it.

If you have further questions or need assistance, please reply back by typing in the blank box given below 🍫🍫

kiara_wael · Answer

Hi and Welcome to the King Community

I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.