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Hi and Welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
same with me. I think this trouble became in feb-april 2024. hope cande crush team will investigation and give back our gold bars rewards. I already email the admin based on instruction but they are not give the solution as i requested.