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Susanmy
Susanmy Posts: 3

Level 1

I can’t get past this screen.

Answers

  • kiara_wael
    kiara_wael Posts: 158,779

    Hi and welcome to the King Community

    Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Please Check app update - Log out game - Restart Device - Open game and Log in.

    For more Info Here

    If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

  • PummyRaj
    PummyRaj Posts: 45,123

    Hello @Susanmy🤗 A Warm Welcome to our sweet King Community!

    I am sorry to hear that you are having an issue with the Candy Store!!

    Which device are you using?

Hey! Would you like to give us your opinion?