Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I'm playing via the app on a Chromebook, and since this afternoon I can't get past the initial screen. The game loads, looks normal, and then greys out and is unplayable. I updated the app and rebooted the Chromebook, but no change.
Sign in or register to leave a comment and join the conversation.
Hello again @HF1,
I am very glad to know that the screen became normal and you are able to get back into the game🤗
Keep Crushing & have a wonderful rest of the day🍫🍫
Update: there is a tiny Back button on the top right of the app screen. When I clicked this, returned to the initial screen and then clicked Play, the map screen loaded normally. I've tried this a few times, and it fixes the greyed-out problem every time.
This is the full screen:
Playing through the app bypasses the browser.
Hello @HF1🤗 A Warm Welcome to our sweet King Community!
I am very sorry to hear that the game is not working on your Chromebook😕
I am not familiar with Chromebook!! You said you have the App version of the game!
Do you have a "Browser" on your Chromebook? If so, can you try and see if you can open the game through the browser?
Please reply back by typing in the blank box given below🍫🍫
