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Hello @HF1🤗 A Warm Welcome to our sweet King Community!
I am very sorry to hear that the game is not working on your Chromebook😕
I am not familiar with Chromebook!! You said you have the App version of the game!
Do you have a "Browser" on your Chromebook? If so, can you try and see if you can open the game through the browser?
Please reply back by typing in the blank box given below🍫🍫
Playing through the app bypasses the browser.
This is the full screen:
Update: there is a tiny Back button on the top right of the app screen. When I clicked this, returned to the initial screen and then clicked Play, the map screen loaded normally. I've tried this a few times, and it fixes the greyed-out problem every time.