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Hello @HF1๐ค A Warm Welcome to our sweet King Community!
I am very sorry to hear that the game is not working on your Chromebook๐
I am not familiar with Chromebook!! You said you have the App version of the game!
Do you have a "Browser" on your Chromebook? If so, can you try and see if you can open the game through the browser?
Please reply back by typing in the blank box given below๐ซ๐ซ
Playing through the app bypasses the browser.
This is the full screen:
Update: there is a tiny Back button on the top right of the app screen. When I clicked this, returned to the initial screen and then clicked Play, the map screen loaded normally. I've tried this a few times, and it fixes the greyed-out problem every time.