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I'm playing via the app on a Chromebook, and since this afternoon I can't get past the initial screen. The game loads, looks normal, and then greys out and is unplayable. I updated the app and rebooted the Chromebook, but no change.
Hello again @HF1,
I am very glad to know that the screen became normal and you are able to get back into the game🤗
Keep Crushing & have a wonderful rest of the day🍫🍫
Update: there is a tiny Back button on the top right of the app screen. When I clicked this, returned to the initial screen and then clicked Play, the map screen loaded normally. I've tried this a few times, and it fixes the greyed-out problem every time.
This is the full screen:
Playing through the app bypasses the browser.
Hello @HF1🤗 A Warm Welcome to our sweet King Community!
I am very sorry to hear that the game is not working on your Chromebook😕
I am not familiar with Chromebook!! You said you have the App version of the game!
Do you have a "Browser" on your Chromebook? If so, can you try and see if you can open the game through the browser?
Please reply back by typing in the blank box given below🍫🍫
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Liebes King-Team immer wieder werde ich aus dem Spiel geschmissen obwohl ich gerade bonus aktiviert habe und oftmals beim letzten Leben bin und dann ist das komplette Leben plus der bonus weg weil ich nicht noch mal wieder ins Spiel komme... Das ist mies 2 mal heut
I have contacted support but none of my king games work any more. Connection error and the password into Facebook is not correct when i don't get the 1st error .Anyone else having this issue? I know all the steps to try and get it to work but they do not help.i downloaded candy crush to my mobike and guess what its not…
I went up to level 483 and reinstalled it after deleting it. Now it won't come back with my account. Please help me get back to the same level I was before.
I get the ads and are used to them, no issues. What has kept me off the game currently is that the ads have become rather stealthy. Do I press the hard to find x? When i do, a screen comes up where its confusing on how to get back to your game. Some ads force you to websites but then you can't get back to the game. I hit…
last night and again today … for the last 3 levels, my game has frozen… knocking me out of the races, losing me gold bars and not even acknowledging it has happened. After playing for so long I am actually considering leaving. This is becoming a regular occurrence. I am on WiFi so not losing signal, I have a new phone, so…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
