Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
help - my app gets stuck on the chocolate box screen, it pops up as soon as i open the game, no x to close it and nothing available to clear it! On both my devices…. Any ideas?
Sign in or register to leave a comment and join the conversation.
I am having the same problem. How do you fix it?
Same issue for a while
Same issue for a while now
Hello @jjjake95🤗 Welcome back to the King Community!
Unfortunately, no! The issue was not resolved! But, I am seeing less complaints than before!
But, whenever we are stick with issue, players are recommended to send a complaint to the Player Support team, so that they can take a look at it.
If you need help sending your complaint, please let me know which device you are using to play the game and I will be able to assist you with steps!
Happy Holidays🎄🎄
I'm having the exact same issue. Did you find a way to resolve it?
No continue unfortunately! I just changed phones and it happens on both!
Hello @seanj88🤗 A Warm Welcome to the King Community!
Are you stuck on the "reward" screen or regular chocolate box that shows you the tasks? If it is the tasks box, do you see a "Continue" button at the bottom of the screen?
Can you please show me a screenshot?
To reply back, you can type in the box given below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫