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Game is not syncing

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RyanDeBlassie
RyanDeBlassie Posts: 5 Level 2

I got first and qualify for the All-Star competition and now it's not there

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  • PummyRaj
    PummyRaj Posts: 36,510 Candy Moderator
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    Hello @RyanDeBlassie🤗 A Warm Welcome to the King Community!

    You are experiencing a glitch just like many of us! But, it is a simple glitch and we can get rid of it easily 😊

    Please replay an old level and lose it — then go back to the map screen and open your Events folder and see if all of your events are back or not!

    Sometimes, all the events will appear but the Daily Treat Machine doesn't! If that happens to you too, you will have to replay another level.

    If you have any questions, please reply by typing below🍫🍫

  • kiara_wael
    kiara_wael Posts: 151,255 Candy Moderator
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    Hi and Welcome to the King Community

    If you were playing the All Stars event and suddenly can't see it in your game now, please consider this:

    - All events are time-limited (the timer is always visible). This means the time might have run out without you noticing it. Time flies! 

    - You might be playing offline. Please make sure you are connected to your account, and your Internet connection is stable. If you log out and back into your account, the event might need some time to reappear. 

    - Please play 1-2 levels and go back to the map to see if it comes back.

    - You might be using the wrong account. Maybe somebody has logged into their account on your mobile, tablet or computer? 

    - Special events like these are bonus features in the game, and our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.

    For more Info Here

  • RyanDeBlassie
    RyanDeBlassie Posts: 5 Level 2
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    It worked thanks so much

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