Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I have more than 100 gold bars, but I can't make purchases. There is no option to buy lives and when I have to buy boosters the message appears that no amount has been deducted from my account.
Sign in or register to leave a comment and join the conversation.
Hello @Karenp98🤗 A Warm Welcome to the King Community!
Are you playing Candy Crush Saga?
Which device are you using? What happens when you try to use Gold Bars?
To purchase lives, you will have to click on the "Heart" icon, then, you will see the option to purchase lives.
The message you see "no amount has been deducted from your account" — we usually see that if we try to purchase items with real money! Were you trying to purchase the boosters with Gold Bars or real money?
Can you please reply by typing below?
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
For more Info Here
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
