I’m playing the all star and want to make sure that my contact information is correct.

fmedhat

how can I ensure that my account information is correct. I have been playing the game for a few years and don’t remember what I used to set up the account for the game. Can someone please help?

kiara_wael

Hi and Welcome to the King Community

Thanks for the feedback. Please email our Player Support Team so they can look into in your game.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/446020/i-m-playing-the-all-star-and-want-to-make-sure-that-my-contact-information-is-correct

Hello @fmedhat🤗 A Warm Welcome to the King Community!

Do you not remember the email address you used?

Do you know whether you are logged in with Facebook or Kingdom account? If not, there is a simple way to check that info.

• Click on "My Account" button on game Home screen;
• Your Profile page will be opened;
• If you are logged in with Facebook, your profile will specify that "your game is saved with Facebook";
• If you are logged in through Kingdom account - you will see your email address and profile pic, along with 3 other choices (Privacy & Security; Change your password; and "Log out"). With this, you will know the email address you have used too;
• If you cannot remember the password, you can select the option to "Change Password".

Please try that and let me know if you need further assistance or have any questions!

To reply, you can simply type below🍫🍫

fmedhat

https://community.king.com/en/candy-crush-saga/discussion/comment/3037379#Comment_3037379

Hi - thank you for your help! When I go on the account it says “your game is being saved with Apple, on devices using the latest iOS version.” What does this mean?