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My hub for the All-Star event has disappeared. I can’t see where I’m placed in the tournament.

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Answers

  • PummyRaj
    PummyRaj Posts: 36,197 Candy Moderator
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    Hello again @worldwideprox 🙋‍♀️

    You can send the complaint directly from your game ⬇️

    1. Click on the Pink Cogwheel located in the top right corner of the game map screen;
    2. Click on the ? Icon in Settings Window;
    3. Click on the 3rd option - Follow All Stars….;
    4. Scroll down all the way and click on “Contact us”;
    5. Fill the form with accurate details and submit the form.

    You will be receiving an automated email, which is an acknowledgement. Do not discard but, save it.
    Now, send a reply through that automated email itself and explain the issue. Also, include the screenshot of your Events folder, along with screenshots you might have taken in last 3 days! Request them to assist you quickly as the Round is ending soon!

    Hope they will be able to help you quickly and resolve the issue for you🤞🤞

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