Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi LeratoMatjeke, I'm really sorry to hear that. We can't help you with purchases or refunds here in the Player Community since it requires us to look into personal information (this is a public forum). Please reach out to player support through the settings menu in the game, then click on the "?" icon to contact support.