I don't get the reward

Steaua1980

O

nce the advertisement is viewed, I cannot claim the reward

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/447177/i-dont-get-the-reward

Hello @Steaua1980🤗 A Warm Welcome to the King Community!

Did the Ad froze after you watched it? Or did you see a Black screen? Is this the first time it happened?

Can you please explain what happened after you watched the Ad?

kiara_wael

Hi and Welcome to our Community

Thank you for the feedback. If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

The screen shots are from all stats features and there are no rewards given from those.

Steaua1980

https://community.king.com/en/candy-crush-saga/discussion/comment/3042108#Comment_3042108

after viewing the advertisement, the page froze and I had to quit the game