How can I retrieve my levels

mo888

I need retreve my progress in candy crush dega

kiara_wael

Hi and Welcome to our Community

Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.

mo888

I was at level 7000 I need to return it back

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/448029/how-can-i-retrieve-my-levels

https://community.king.com/en/candy-crush-saga/discussion/comment/3046876#Comment_3046876

Hello and Welcome to the King Community @mo888 🤗

How did you lose the progress in your game? Did you change your device or reinstall the game?

Have you saved the game before either using Facebook or Kingdom account?

mo888

please retrieve my progress on facebook

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3057739#Comment_3057739

Hello @mo888🙋‍♀️ Welcome back!

Which device are you using to play the game?