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Candy Royale

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CassieSteph510
CassieSteph510 Posts: 14 Level 2
in Support

I won the Candy Royale race to pass 9 levels on a row and get 500 gold bars but they were not added to my account. How can this be rectified? Thank you in advance for your help.

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Answers

  • kiara_wael
    kiara_wael Posts: 146,773 Candy Moderator
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    Hi and Welcome to the King Community

    I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

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  • Alienscar
    Alienscar Posts: 14,409 Legend
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    Hello @CassieSteph510 did you win any gold bars? The Candy Royale isn't a race in which you are guaranteed to win 500 gold bars. The race is you and 99 other players and the 500 gold is shared between the number of players that complete the nine levels. I won 17 gold the last time I completed nine levels in Candy Royale.

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