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@PummyRaj I have already sent multiple online submissions to King Customer Care starting with Round 1 of this testing phase for this event and I continued to get a merry-go-round of automated messages telling me to look in the King Community for help. I have posted here and tagged multiple people but maybe the one person I did not tag was you.
I have seen posts from other players in direct response to my questions suggesting that Customer Care does not respond immediately and they now have a 72 hour response reply timeframe. My latest email assuming it is from my first submission on May 24th is to tell me they need more time and they are working on it. I did respond and thankfully I did not create the automated continuous email responses. Hopefully this will include feedback forms they send for me to consider for responses I have yet to receive.
Hopefully this helps you, have a great day π
June 7, 2024 - 12:08pm NST
I like this 2nd version better @TPS23π€©
I did not receive the event after May 31st! So, did not see the new version!
Do you still have the event? If so, how many tiers were you able to reach in this version?
If you did reach 22nd tier, how many Blue candies did you collect?
Hello, I managed to finish the event but felt like I could have got a few more hours. I didnβt screenshot all tiers, only where the awards popped up in case I got βconnection errorβ message.
Below is a post (page 308) from a member who finished the event very early/ quickly listing all requirements for each tier.
So, basically tier 25 and 22 still require 15000. Tier 23 for a timed booster asks for more than 1000, then tier 25 with unlimited lives for 2 hours + 100 GB asked for 11500 candies.
Copy from Steventsengβs post:
Top That: Limited time of 4 days, new levels only, collect blue candies.
Appear at 15:00 (Monday).
[Big bonus bar 150 version]
Top That level = number of requirements (total number), get rewards
1=150(150), color bomb
2=150(300), fish
3=150(450), candy combination 10 minutes
4=600(1050), 3 color bombs
5=150(1200), lollipop hammer for 5 minutes
6=450(1650), move at will
7=900(2550), unlimited love 20 minutes--15
8=300(2850), candy combination 20 minutes
9=750(3600), 4 coconut wheels
10=1200(4800), gold bars 25--30
11=600(5400), color bomb 25 minutes
12=1050(6450), 2 lollipop hammers--45
13=600(7050), candy combination for 30 minutes
14=1200(8250), unlimited love for 30 minutes--60
15=600(8850), color bomb for 30 minutes
16=2100(10950), gold bar 50--75
17=900 (11850), stripe brush for 20 minutes
18=2100(13950), UFO--90
19=3000(16950), unlimited love for 30 minutes--105.120
20=1050(18000), lollipop hammer 25 minutes--135
21=2100 (20100), 3 stripe brushes--150-210
22=9750(29850), 5 party fireworks--225
23=1050(30900), lollipop hammer for 30 minutes--240
24=6750(37650), unlimited love 80 minutes--255
25=9750(47400), gold bar 150--300
A total of 291 (300) levels are used; an average of 163 pieces per level.Β
[Big bonus bar 250 version]
Top That level = number of requirements (total number), get rewards
1=150(150), color bomb
2=150(300), fish
3=150(450), candy combination 10 minutes
4=600(1050), 3 color bombs
5=150(1200), lollipop hammer for 5 minutes
6=450(1650), move at will
7=900(2550), unlimited love for 20 minutes
8=300(2850), candy combination 20 minutes
9=750(3600), 4 coconut wheels
10=1200(4800), gold bar 25
11=600(5400), color bomb 25 minutes
12=1200(6600), 2 lollipop hammers
13=600(7200), candy combination for 30 minutes
14=1350(8550), unlimited love for 30 minutes
15=600(9150), color bomb 35 minutes
16=2250(11400), gold bar 50
17=1050(12450), stripe brush for 20 minutes
18=2250(14700),UFO
19=3300(18000), unlimited love for 30 minutes
20=1200(19200), lollipop hammer for 30 minutes
21=2250(21450), 3 stripe brushes
22=15000 (36450), 8 party fireworks + (100 gold bars)
23=1200(37650), lollipop hammer for 30 minutes
24=11250 (48900), unlimited love 80 minutes + (75 gold bars)
25=15000(63900), gold bar 250
Total gold bars 325(500)
Hello, I managed to finish the event but felt like I could have got a few more hours. I didnβt screenshot all tiers, only where the awards popped up in case I got βconnection errorβ message. My version is a bit different from the one included in th
Below is a post (page 308) from a member who finished the event very early/ quickly listing all requirements for each tier.
So, basically tier 25 and 22 still require 15000. Tier 23 for a timed booster asks for more than 1200, then tier 25 with unlimited lives for 2 hours + 75 GB asked for 11250 candies.Β
Copy from Steventsengβs post:
Top That: Limited time of 4 days, new levels only, collect blue candies.
Appear at 15:00 (Monday).
[Big bonus bar 150 version]
Top That level = number of requirements (total number), get rewards
1=150(150), color bomb
2=150(300), fish
3=150(450), candy combination 10 minutes
4=600(1050), 3 color bombs
5=150(1200), lollipop hammer for 5 minutes
6=450(1650), move at will
7=900(2550), unlimited love 20 minutes--15
8=300(2850), candy combination 20 minutes
9=750(3600), 4 coconut wheels
10=1200(4800), gold bars 25--30
11=600(5400), color bomb 25 minutes
12=1050(6450), 2 lollipop hammers--45
13=600(7050), candy combination for 30 minutes
14=1200(8250), unlimited love for 30 minutes--60
15=600(8850), color bomb for 30 minutes
16=2100(10950), gold bar 50--75
17=900 (11850), stripe brush for 20 minutes
18=2100(13950), UFO--90
19=3000(16950), unlimited love for 30 minutes--105.120
20=1050(18000), lollipop hammer 25 minutes--135
21=2100 (20100), 3 stripe brushes--150-210
22=9750(29850), 5 party fireworks--225
23=1050(30900), lollipop hammer for 30 minutes--240
24=6750(37650), unlimited love 80 minutes--255
25=9750(47400), gold bar 150--300
A total of 291 (300) levels are used; an average of 163 pieces per level.Β
[Big bonus bar 250 version]
Top That level = number of requirements (total number), get rewards
1=150(150), color bomb
2=150(300), fish
3=150(450), candy combination 10 minutes
4=600(1050), 3 color bombs
5=150(1200), lollipop hammer for 5 minutes
6=450(1650), move at will
7=900(2550), unlimited love for 20 minutes
8=300(2850), candy combination 20 minutes
9=750(3600), 4 coconut wheels
10=1200(4800), gold bar 25
11=600(5400), color bomb 25 minutes
12=1200(6600), 2 lollipop hammers
13=600(7200), candy combination for 30 minutes
14=1350(8550), unlimited love for 30 minutes
15=600(9150), color bomb 35 minutes
16=2250(11400), gold bar 50
17=1050(12450), stripe brush for 20 minutes
18=2250(14700),UFO
19=3300(18000), unlimited love for 30 minutes
20=1200(19200), lollipop hammer for 30 minutes
21=2250(21450), 3 stripe brushes
22=15000 (36450), 8 party fireworks + (100 gold bars)
23=1200(37650), lollipop hammer for 30 minutes
24=11250 (48900), unlimited love 80 minutes + (75 gold bars)
25=15000(63900), gold bar 250
Total gold bars 325(500)
Hi @Colleen12π€
Thank you for the heads-up! I was not receiving most of the tag notifications, but I did receive this oneπ€©
I was not keeping an eye on this Discussion, but there were enough complaints about not receiving 25 GB reward (which were merged with this discussion)! to report to the Community Manager, and QueenB has been reporting regularly to the Studio. As of Thursday, the issue is still being investigated!
I hope we will receive an update on Monday and a fix will come inπ€
With regards to replies from Customer Support β> It does depend on how busy they are! This past 2 weeks, they might have been hectic with the connection issues; Game not syncing; and not receiving rewards issues, etc.,
And yes! Player Support team does send a feedback form after each of our complaint. If the issue is not resolved, please feel free to mention that in your reply.
Please be assured that I am following up with QueenB and she is with the Studioπ
(If I did not respond, please give me another shoutout as many of my tags are not working ππΌ).
Thank you for your patience & understanding π
Thank you so much for this. Your comments regarding Customer Care is perfect.
Have a great day π
I like that it was better on all devices being in sync,not totally but better. More time would be great. When will the next one start?
@PummyRaj I have this event again this morning. I am assuming this will be Phase 3 of the testing for the Top That Event. Will keep you posted in here if I continue to have issues. I won 100 Gold Bars last week but was only able to collect the first 25 Gold Bars. I had internet connectivity error messages when I tried to collect the 50 and 25 Gold Bars. I have not heard from King Customer Care after my last response but thankfully I have not received any automated responses and/or feedback forms for submission. Have a great day π
When will King fix connection error with game on PC via facebook?
Been waiting since last friday!
It is shamefull!!
After I wrote to facebook about problems with Candy crush, Pet rescue saga and Lost bubble, problems were fixed in 5 minutes