The store suddenly stopped loading in my game. It just cycles over and over.

sanlass

The game store just keeps trying to load but never does. I've cleared the cache. Did not help.

kiara_wael

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

For more Info Here

If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/449787/the-store-suddenly-stopped-loading-in-my-game-it-just-cycles-over-and-over

Hello @sanlass🙋‍♀️ A Warm Welcome back to the King Community!

At present, you are in Candy Crush Saga area. I checked your previous questions & comments, and they are all about Pet Rescue Saga!

Can you please clarify which game you are playing?

Please reply by typing below🍫🍫