Lost all my friends and gold bars

Question

I had many many friends and 250 or so gold coins. Now they are all gone and I have become a crying onion with no name. My name was Abby and was given a-banner 6000 my account was 3218 I think.

I would like them back if possible.

also I realized my email address is wrong on the account.

Abby6000 · Answer

I tried restarting that did not work.

How do I determine if I have the latest updates?

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/451380/lost-all-my-friends-and-gold-bars

Hello Abby @Abby6000 🤗 A Warm Welcome to the King Community!

The issue with losing Gold Bars, friends list, profile pic, etc., has been fixed today by the Candy team.

Please check if your device is pending any updates.  If not, try this —> close the game — shut down your device — restart it after 5 to 10 minutes — reopen the App and log back in — see if everything is back to normal.

Please let me know by typing below 🍫🍫