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HELP me get prizes I earned

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smiley4726
smiley4726 Posts: 2 Newbie
in Support

I just won the BIG prize.The one where you earn three buckets with a check mark..with loads of prizes in it……I did not receive it.I am on level 3381and earned those 3 check marks. Also i have played enough over time that I have spent ALOT of money here…WHY didn't i get what i earned in prizes?

😡

wicket16us@yahoo.com

😡

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Best Answer

  • kiara_wael
    kiara_wael Posts: 151,636 Candy Moderator
    Answer ✓
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    Hi and Welcome to the King Community

    I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

    Flag · Helpful Sweet Love Haha

Answers

  • kiara_wael
    kiara_wael Posts: 151,636 Candy Moderator
    Answer ✓
    Options

    Hi and Welcome to the King Community

    I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

    Flag · Helpful Sweet Love Haha

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