@kiara_wael @PummyRaj @QueenB @bearwithme
Hi to all moderators/community managers on the CCS forum!
I'm stopping by this support area to report a problem that is causing my game. When a pop-up event message "Candy Royale" appeared, my game suddenly went dark and it appears that there is a new event, but no, this means that my CCS game froze like this that it doesn't want me to touch any event or option that I can proceed in the game and it didn't allow that to happen.
But this freezing of my game happens when I was online and as soon as I turned it off to "offline" the game continues normally and without problems and I don't know exactly why this suddenly happened, this freezing or crashing that doesn't want to be clear on my map. Here are my screenshots of when this happens: ⬇️
(NOTE: These screenshots were taken last Friday, so I apologize for my delay in wanting to post to report this problem.)
So, kindly you guys (moderators/managers), could you guys fix this problem that is causing in CCS?
Thank you very much if you are reading the problem!
