Sign Up!

The CCS game is frozen like this when you click "Play"!

JONH10
JONH10 Posts: 26,986 Level 5

@kiara_wael @PummyRaj @QueenB @bearwithme

Hi to all moderators/community managers on the CCS forum!
I'm stopping by this support area to report a problem that is causing my game. When a pop-up event message "Candy Royale" appeared, my game suddenly went dark and it appears that there is a new event, but no, this means that my CCS game froze like this that it doesn't want me to touch any event or option that I can proceed in the game and it didn't allow that to happen.
But this freezing of my game happens when I was online and as soon as I turned it off to "offline" the game continues normally and without problems and I don't know exactly why this suddenly happened, this freezing or crashing that doesn't want to be clear on my map. Here are my screenshots of when this happens: ⬇️

(NOTE: These screenshots were taken last Friday, so I apologize for my delay in wanting to post to report this problem.)
So, kindly you guys (moderators/managers), could you guys fix this problem that is causing in CCS?
Thank you very much if you are reading the problem!

Answers

Hey! Would you like to give us your opinion?