Why can’t I play music while playing Candy Crush - ❗A fix is on the way!

wingingit89

This problem was first reported June 14. It is now June 17. What’s taking you so long? Many people have either stopped playing or play much less often. Hint: Instead of reverting to 0%, the sound settings go to 1% when the sound is turned off.

jay524888

Please tell me when the game will be updated? Can this problem be solved?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/455666/cant-play-games-and-listen-to-music-at-the-same-time

Hello @jay524888🤗 A Warm Welcome to the King Community!

I am sorry to hear that you are experiencing the glitch with listening music while playing the game!!

To answer you question, yes!! This problem will be solved. The Candy Team are working hard and trying to bring in a fix… it is just a matter of time!

There might be new version release tomorrow! But, please keep an eye on our main thread for an update by our Community In-charge, where we are compiling all the complaints —> Cannot play Music while playing Candy Crush

Thank you for your patience & understanding 🙏

Monica10M

Sadly, this was actually first reported 5/31 so they’ve had 19 days and more and more people are having problems. They can create new levels every week but they can’t figure out how allow PiP again? Hmm. Seems like it’s more like they’re not going to fix it.

sallyhansom69

any more feed back on when the problem of music will be sorted it’s very annoying

wtinasky

I have all of the audio on Candy Crush turned off, but every time I switch to the app it pauses my podcast app. This only happens on game levels and not on the map screen and just started happening this week. I have an iPhone 13 with software version 15.6.1

wtinasky

I started having this issue today. I have an iPhone 13 with iOS version 15.6.1. Please fix ASAP as I always listen to podcasts while playing.

PummyRaj

https://community.king.com/en/blog/discussion/455985/bug-report-game-interrupts-podcast-app-on-ios

Hello @wtinasky🤗 A Warm Welcome to the King Community!

We have received multiple complaints about this issue! It was reported to the Game Studio and they are working on a fix. Hopefully, we will receive an update soon.

Please keep an eye on our main thread for an update by our Community In-charge, where we are compiling all the complaints —> Cannot play Music while playing Candy Crush

Thank you for your patience & understanding 🙏

jay524888

I updated it yesterday and the problem still exists.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/456059/cant-play-games-and-listen-to-music-at-the-same-time

Hello @jay524888🤗 Welcome back to the King Community!

I don't think the issue was resolved yet!!

Otherwise, we would have received an update in the main thread where we are compiling all the complaints about this issue —> Can't play Music while playing Candy Crush Saga!

Thanks a lot for your patience & understanding 🙏