Gane el concurso semanal y no me dieron mi premio 🏆

Question

Gane el concurso semanal y no me dieron mi premio

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/455600/gane-el-concurso-semanal-y-no-me-dieron-mi-premio

Hello @alice_72🤗 Welcome to the King Community!

I am sorry to hear that you did not receive your rewards from Weekly Race!  You will have to send a complaint to King Player Support team as they will have resources to check what might have happened!

** If you are playing on a computer - Facebook browser version, please use this link to send your complaint —>

https://soporto.king.com/contact

** If you are playing on a mobile device or the App version on Windows 10/11, please use below steps⬇️

* Click on the Pink Cogwheel (Gear icon) located in the top right corner of game map screen;
* Click on ? icon in Settings window;
* In the Help Center, scroll down to "Events" and click on it;
* Look for Weekly Race and click on it;
* Scroll down all the way and click on "Contact Us";
* Fill the form that appears & send your complaint.

If you have any other questions, please type below🍫🍫

kiara_wael · Answer

Hi and Welcome to the King Community

I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.